Privacy & Compliance

BOX CORNUCOPIA LTD trading as 1stpage Agency is the data controller for personal data collected through this website, our order flows, client support, newsletter forms, and direct service communications.

BOX CORNUCOPIA LTD is registered in England and Wales under company number 15727373. The registered office is 128 City Road, London, United Kingdom, EC1V 2NX.

We collect personal data needed to operate the site, handle enquiries, provide services, process orders, maintain records, improve support, and protect our business from misuse.

Information you provide

• check_circleIdentity and contact data: name, professional email, company name, role, address details, and message content.
• check_circleOrder and billing data: selected services, order IDs, invoices, payment status, billing metadata, and provider transaction references. We do not intentionally store full card numbers.
• check_circleService data: target URLs, anchors, competitor context, campaign notes, technical SEO details, briefs, reports, and support history.
• check_circleNewsletter and support data: email signups, unsubscribe records, chat messages, support requests, and communication preferences.

Technical data

When you use the site, we may collect IP address, device and browser data, pages viewed, referring URLs, UTM parameters, consent status, checkout events, and error logs. Optional analytics and chat tools are only loaded where our consent controls permit them.

We use personal data only where we have a lawful basis under UK data protection law.

We use cookies, local storage, session storage, pixels, and similar technologies. Strictly necessary storage supports security, checkout, navigation, consent preferences, and service operation. Non-essential analytics and chat tools require consent unless a lawful exemption applies.

We share personal data only where needed for the purposes above. Recipient categories may include payment providers, hosting and infrastructure providers, analytics and error-monitoring tools, newsletter and CRM systems, support or chat providers, professional advisers, regulators, and service partners involved in fulfilling an order.

Some providers may process data outside the UK. Where required, we rely on appropriate transfer safeguards, such as adequacy regulations, approved contractual safeguards, or provider compliance mechanisms.

Retention

We keep personal data only as long as needed for the relevant purpose. Enquiry and support records are normally kept for up to 24 months after last contact. Newsletter records are kept until you unsubscribe, with a suppression record retained to respect that choice. Order, accounting, tax, and dispute records may be kept for up to 7 years or longer where a legal claim, investigation, or statutory obligation requires it.

Your rights

Depending on the circumstances, you may ask to access, correct, erase, restrict, or transfer your personal data, object to certain processing, or withdraw consent where processing is based on consent. We may need to verify your identity before acting on a request.

Complaints

You can contact us first at hello@1stpage.agency. You also have the right to complain to the UK Information Commissioner's Office at ico.org.uk/make-a-complaint.

Automated decisions

We do not make solely automated decisions that produce legal or similarly significant effects. We may use analytics and AI-assisted tools to support planning, quality checks, and internal reporting, with human review where client-impacting decisions are involved.

Email hello@1stpage.agency with privacy, compliance, cookie, or data access requests. Include your order ID where applicable.

Postal correspondence can be addressed to BOX CORNUCOPIA LTD trading as 1stpage Agency, 128 City Road, London, United Kingdom, EC1V 2NX.